Jill Castoral Miniatures and Dolls
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Shipping & Returns

Payment

We accept Paypal, Visa, MasterCard, and Discover. We will also accept personal checks and money orders payable to Jill Castoral. All payment must be in US funds. Returned checks are subject to an additional $25 charge.

Items will be shipped when payment clears.

Shipping

We will ship your order within 3 days or notify you of any delays. You will need to sign for the package unless other arrangements are made in advance. All shipping is by USPS Priority Mail.

International shipping: Insurance is required. Only Visa, MasterCard, Discover, and Paypal in US funds will be accepted. Overseas orders will include a US Customs Form Declaration. You will be responsible for all taxes, duties, and customs fees.

Returns

Return policy: We would like you to be happy with your purchase. If you are unsatisfied please call (941) 355-3525 or email me within 2 days of receiving the item. We will issue a full refund excluding all shipping if you return the item in the same condition as sent. Package must be mailed and received within 10 days.

When returning an item please purchase insurance. If you choose to not purchase insurance we are not responsible for loss or damaged items and no refund will be given.

Again, please be sure to contact us before shipping any items. We need to know in advance.

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